Frequently Asked Questions

Do I need to connect utilities into my name?

• Yes before you move into the property you will need to contact your preferred electricity, gas and phone/internet providers to arrange a connection.

Do I need to get my own insurance?

• Yes you will need to set up your own contents insurance, the landlords insurance only covers the property itself.

How often will you conduct routine inspections?

• Your first inspection will be within 3 months, then the inspections will be every 4-6 months after that.

What if my rent payment will be late?

• We have a ZERO tolerance for rent payments, however if this situation is completely unavoidable please contact your property manager immediately to discuss the situation in confidence.

Will I be required to pay for water?

• As tenants you are only required to pay for the water usage charges, the landlord is responsible for paying for the services charges.

Am I responsible for lawn maintenance?

• This is dependent on your lease, however in most cases yes. The tenant will be responsible for watering the lawns and gardens, mowing the lawns and tidying the gardens.

I am moving out, however another tenant on the lease wants to stay is this allowed?

• Yes this is allowed, you must provide your property manager and the other tenant/s with the correct amount of written notice first. Then after the notice period expires you will no longer be responsible for the property.